Malawi Revenue Authority Adopts Competencybased HR System

Malawi Revenue Authority Adopts Competencybased HR System

With the support of the WCO and Sida-WCO TFCM Programme, the Malawi Revenue Authority (MRA) is actively building a competency-based human resource management system (CBHRM) to enhance organizational effectiveness. This initiative aims to improve talent selection, customize training programs, implement objective performance evaluations, and optimize career development. MRA's experience provides valuable lessons for other developing countries' tax administrations. The CBHRM framework helps MRA to strategically manage its workforce, ensuring it possesses the necessary skills and knowledge to effectively administer taxes and contribute to national development.

01/05/2026 Customs Knowledge
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Customs Preclearance Boosts Crossborder Ecommerce Efficiency

Customs Preclearance Boosts Crossborder Ecommerce Efficiency

A WCO seminar in Tunisia explored advance processing systems and e-commerce challenges to improve customs efficiency. Advance processing uses pre-arrival data for risk assessment, speeding clearance, controlling risks, and facilitating compliance. E-commerce challenges require customs to adopt risk management, technology, and collaboration strategies. Tunisian Customs is actively revising regulations, piloting programs, sharing data, and building capacity to embrace change, ultimately benefiting consumers. This proactive approach aims to streamline processes, enhance security, and adapt to the evolving landscape of international trade in the digital age.

01/05/2026 Customs Knowledge
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WCO Workshop Enhances Namibias IP Enforcement

WCO Workshop Enhances Namibias IP Enforcement

The WCO held a workshop in Namibia to enhance intellectual property rights enforcement capabilities of Customs administrations in Eastern and Southern Africa. The workshop focused on risk management, information sharing, and the identification of counterfeit medicines. Participants explored strategies to strengthen regional cooperation and combat the trade in illicit goods that infringe on intellectual property rights. The aim was to improve the effectiveness of Customs administrations in protecting intellectual property at the border and fostering a safer and more secure trading environment within the region.

01/05/2026 Customs Knowledge
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East Africa Boosts Antismuggling Efforts with WCO JICA Support

East Africa Boosts Antismuggling Efforts with WCO JICA Support

The World Customs Organization (WCO) and the Japan International Cooperation Agency (JICA) jointly held a workshop in Uganda to enhance customs intelligence analysis capabilities and strengthen anti-smuggling efforts in East Africa. Customs officials from various East African countries collaborated to develop post-seizure analysis training materials. Experts from the WCO and Japan Customs provided guidance to help East African customs improve their intelligence-driven risk management and combat smuggling crimes. The workshop aimed to build capacity and foster regional cooperation in tackling cross-border illicit trade.

01/05/2026 Customs Knowledge
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Tunisia Boosts Customs Audits with WCO Assistance

Tunisia Boosts Customs Audits with WCO Assistance

The World Customs Organization (WCO) held a national workshop on Post Clearance Audit (PCA) in Tunisia, aiming to enhance the Tunisian Customs' PCA capabilities. The workshop covered WCO guidelines interpretation, human resource management, case studies, and group discussions. It assisted Tunisian Customs in optimizing audit processes, addressing risks in complex trade environments, and promoting economic development. The training sought to improve efficiency and effectiveness in identifying and addressing compliance issues after goods have been released, contributing to a more secure and predictable trade environment.

01/05/2026 Customs Knowledge
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New Zealand Tests WCO System to Boost Air Cargo Security

New Zealand Tests WCO System to Boost Air Cargo Security

The World Customs Organization (WCO) Cargo Targeting System (CTS) air cargo capability has been piloted in New Zealand, aiming to enhance global air cargo risk assessment and pre-inspection capabilities. The New Zealand Customs Service will comprehensively test and evaluate the system, providing customs agencies worldwide with smarter, more efficient risk management tools. This initiative contributes to building a safer and more convenient global trade environment by improving the ability to identify and mitigate potential threats in air cargo shipments before they reach their destination.

01/05/2026 Customs Knowledge
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Sierra Leone Boosts Trade with WCO Customs Upgrade

Sierra Leone Boosts Trade with WCO Customs Upgrade

The World Customs Organization (WCO) assessed Sierra Leone Customs' valuation capabilities to support its WTO commitments and enhance trade facilitation and revenue management. This assessment aims to identify areas for improvement and provide targeted capacity building initiatives. By strengthening customs valuation procedures, Sierra Leone can ensure accurate revenue collection, streamline trade processes, and promote a more transparent and efficient trading environment. The WCO's support is crucial for Sierra Leone to effectively implement its WTO obligations and achieve sustainable economic growth through improved trade practices.

01/05/2026 Customs Knowledge
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Benin Customs Adopts Competency Model to Enhance Efficiency

Benin Customs Adopts Competency Model to Enhance Efficiency

With the support of the Swedish government through the WACAM project, Benin Customs has successfully implemented a competency-based human resource management system. This system covers key areas such as recruitment, training, and performance evaluation, aiming to enhance the overall effectiveness of the customs administration. The Minister of Finance expressed support for the project and hopes to extend it to the tax department. A pilot competency assessment project will be launched at Cotonou Airport, laying the foundation for the modernization of human resources within Benin Customs.

01/05/2026 Customs Knowledge
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WCO Enhances IT Leadership for West and Central African Customs

WCO Enhances IT Leadership for West and Central African Customs

The WCO held an Information Technology Strategic Seminar for West and Central Africa in Senegal. This event aimed to enhance customs leadership capabilities to address evolving trade challenges and promote economic development within the region. The seminar focused on leveraging information technology to improve customs efficiency, security, and compliance. Participants explored strategic approaches to modernize customs operations and facilitate legitimate trade flows, ultimately contributing to regional economic growth and integration. The WCO continues to support its member administrations in adopting innovative solutions for effective border management.

01/05/2026 Customs Knowledge
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Namibia Enhances Border Systems to Improve Trade

Namibia Enhances Border Systems to Improve Trade

Namibia is actively promoting Coordinated Border Management (CBM) by establishing an inter-agency standard regulatory framework and unified data standards, aiming to reduce border delays and facilitate legitimate trade. This framework was developed in collaboration with the World Customs Organization (WCO) and supported by the WCO's Accelerate Trade Facilitation Programme. Namibia's practice provides valuable experience for other developing countries, contributing to building a more open, efficient, and secure global trading system. The initiative focuses on streamlining procedures and enhancing cooperation between various border agencies.

01/05/2026 Customs Knowledge
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